DISAScreen Help Center

I'm new to DISAScreen. How can I best learn to use it?

We offer onboarding tutorials and guides for newcomers, covering topics like placing candidate orders, reviewing orders, and completing adverse actions.

For your convenience, we have training videos available upon request and a user guide provided below. Our support team is also available to coordinate training upon request.

 » DISAScreen Training Guide PDF

What do I do if I encounter technical issues?

You can clear your browser cache, try a different browser, or, if on a mobile device, attempt from a computer.

Browser Instructions - How to Clear Your Cache:

 » Chrome
» Edge
» Firefox
» Mac/Safari

If the issue persists, contact Customer Support for additional assistance.