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CANDIDATE HELP DESK

HOW CAN WE HELP YOU TODAY?

I did not receive an email invitation to my background check. How do I log on?

Initial invitation emails are generated by Centene, not DISA.
Occasionally there is a delay between an offer and the emailing of a background check initiation link. 

Follow these steps: 

1.) Check your Spam folders.  

2.) If the initial email was not opened, you will receive a new invitation email within 24 hours. 

3.) Contact Centene's "AskHR team" at 1-833-462-7547 or Centene Talent Acquisition. DISA cannot send a link to initiate a background check.

 

Need additional support? Try these options!