How Do I Contact DISA?
DISA's services are segmented across several industries. The best way to reach the correct representative is using our contact us page.
What are the benefits of DISA's drug testing services?
DISA's industry-leading vendor partners, combined with an extensive range of drug testing methodologies set our standards higher for customers. Our drug testing solutions offer expanded service offerings, cutting-edge technology, and a single-source solution for all your drug testing needs. By implementing a drug testing program with DISA, you'll find:
- Reduced employee healthcare costs
- Improvements in employee morale, productivity, and performance
- Decreased absenteeism, accidents, downtime, turnover, and theft
- Compliance with state or federal regulations
- Being able to identify and refer employees who have drug and/or alcohol problems
- Providing a safe workplace for employees
What happens if you fail a drug screen?
If one of your employees fails a drug screen and they are in a safety-sensitive position, they must be removed from duty immediately. If the employee is not in a safety-sensitive position, then disciplinary actions can vary based on company policy. Some employers offer Return-to-Duty testing which is given after an employee has violated a company’s drug and alcohol policy and gives the employee an opportunity to get healthy and return to work. Before returning to the company drug testing program, the employee must follow through with the Return-to-Duty process, which can vary by company and industry specifications. Some programs include an evaluation by a Substance Abuse Professional (SAP), education and treatment programs, Follow-Up testing, and more. Contact your HR Representative for more information. Employees in a DISA mandated drug and alcohol testing program that are interested in going through DISA's 'return-to-duty' process can visit our Return To Duty (RTD) Drug Testing page.
What is an electronic chain of custody?
An electronic Custody and Control Form, also known as an eCCF, is an electronic version of the traditional document used for drug test ordering, specimen collection processing, and chain of custody documentation for workplace drug testing. ECCFs offer additional benefits, such as speeding up turnaround times by up to 25% and preventing common user errors associated with paper forms.