DISAScreen Help Center

Is there a way to send automatic reminders to applicants?

Reminder notifications can be set during account setup or updated through your account manager.

Can the CANDIDATE EXPERIENCE invitation be texted?

Yes, if this option is not currently visible when placing a candidate order, please contact Customer Support for options to have this added to the account.

Can DISAScreen handle occupational drug and alcohol screening?

Yes, DISAScreen streamlines the process of occupational drug and alcohol screening. You can easily order, receive, and evaluate tests via our platform.

How do I add notes to an order in DISAScreen?  

Navigate to the "Activities" tab of the candidate order, enter your comment in the "Comment" field, and then click "Add Activity."

How can I locate an existing order?  

You can locate orders either by using the omni search function within the blue menu bar or by navigating through the work queue on the black menu bar.

How do I track the status and activities of an order?  

Each order has an activities tab that logs actions taken by clients, candidates, and researchers. To view these, click on the candidate’s name to navigate to their order profile and then click on 'Activities'.