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Work experience verification

Work experience verification is a crucial step in making informed hiring decisions. It confirms a candidate’s previous roles, positions, and responsibilities, providing a reliable foundation for your selection process.

As CVs may not always be fully accurate, complete, or free of gaps, verification helps validate information objectively and create transparency. This process is not about mistrust, but about ensuring a sound and well-informed basis for decision-making.

Work experience verification is conducted in full compliance with applicable GDPR requirements.

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Why is work experience verification important?

  • Verification of employment experience: Work experience verification confirms employment dates, roles, and responsibilities. This ensures that the information provided in a CV is accurate and reliable.
  • Identification of gaps or inconsistencies: Verification helps uncover unexplained gaps or discrepancies in a candidate’s employment history. This increases transparency and supports informed decision-making.
  • Risk reduction: Hiring based on inaccurate or misleading information can lead to performance issues and disruption within teams. Work experience verification helps minimise these risks and prevent costly mis-hires. 

As part of the verification process, key details of a candidate’s employment history are reviewed and confirmed directly with former employers or HR departments.

This typically includes:

  • Employment dates (start and end dates)
  • Job title and position held

Verification is carried out through a secure process in which referees or HR representatives are contacted to confirm the provided information. Depending on the role, additional objective questions can be included to gain deeper insights into the candidate’s experience. All collected information is documented transparently in the screening report.

At DISA, all work experience verifications are conducted in full compliance with the General Data Protection Regulation. Written consent is obtained from the candidate before contacting former employers or HR departments.

All contacted parties are informed transparently about the purpose and scope of the verification. Only necessary and job-relevant information is requested.

Referees receive a secure, encrypted link through which they can provide the required information. All data is processed securely and stored within the European Union.

Protecting the privacy of candidates and all involved parties is a top priority.

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Work experience verification: Efficient and reliable 

DISA verifies the past five years of a candidate’s work experience. The scope of the verification, including the number of roles and the timeframe, can be tailored to your specific requirements. 

Former employers and HR departments are contacted via a secure link, allowing them to provide and confirm the relevant information. The entire process is clearly structured and applied consistently across all candidates.

Thanks to efficient workflows and targeted follow-ups, the process is typically completed within a short timeframe. On average, verification is completed within five business days. Interim results can be accessed at any time.

All processing is carried out in accordance with applicable GDPR requirements.

How work experience verification works

Work experience verification at DISA follows a clear and structured process:

  1. Consent and data collection
    Written consent is obtained from the candidate. Relevant employment details from the past five years are then collected.
  2. Contacting employers
    Former employers or HR departments are contacted via a secure, encrypted link.
  3. Verification of information
    Key details such as employment dates and job titles are confirmed.
  4. Additional questions 
    Where required, role-specific questions can be added to gather further relevant information.
  5. Follow-up procedures
    If no response is received via email, DISA Support follows up by phone to ensure completion.
  6. Reporting
    All verified information is compiled and presented in a clear and structured screening report.
     

Why you should verify work experience with DISA

Proven expertise

With over 25 years of experience in employment screening, DISA uses proven methodologies and structured approaches to deliver reliable results.

Secure and GDPR-compliant

All processes meet GDPR requirements. Consent is documented and data is handled securely.

Efficient support for HR

From initial contact to final report, DISA manages the entire process, saving valuable time while ensuring consistency and professionalism.

The importance of employment screening

Work experience verification and employment history checks are essential components of employment screening. A structured screening process enables organisations to comprehensively validate candidate backgrounds and make well-informed hiring decisions.

This is not about mistrust, but about due diligence and transparency in the hiring process.
In practice, work experience verification is often combined with other checks, such as identity verification, qualification verification, and reference checks. This results in a complete and verified picture of the candidate.

DISA supports organisations throughout the entire screening process, ensuring a reliable and consistent approach.

Frequently asked questions about work experience verification 

During work experience verification, DISA confirms key details of a candidate’s employment history directly with former employers or HR departments. This includes employment dates, job titles, and positions held. In addition, main responsibilities and duties can be validated. This ensures that the information provided by the candidate accurately reflects their actual experience. Where relevant, the reason for leaving may also be documented. The goal is to create a reliable and complete picture of the candidate’s professional background.

Typically, DISA verifies the past five years of a candidate’s work experience. This timeframe provides a relevant and up-to-date overview of the candidate’s professional background. However, the scope can be adjusted depending on your specific requirements. You may choose to verify a shorter or longer period. The number of positions included can also be defined individually. This flexibility ensures the process aligns with your hiring needs.

The duration of the verification process depends on factors such as the responsiveness of former employers. On average, the process is completed within five business days. DISA uses structured workflows and efficient processes to ensure timely results. Where necessary, follow-ups are carried out to prevent delays. Throughout the process, progress remains transparent. This allows you to always stay informed.

If a former employer or HR department does not respond to the initial request, follow-up actions are initiated. Additional reminders are sent via email to encourage a response. If there is still no reply, DISA Support will follow up by phone. This ensures that all reasonable steps are taken to obtain the required information. The structured follow-up process helps minimise incomplete verifications. All contact attempts and outcomes are documented.

Yes, work experience verification is fully compliant with the General Data Protection Regulation. Written consent is obtained from the candidate before any contact is made with former employers. Only necessary and job-relevant information is requested. Data is transmitted through secure and encrypted channels. All information is processed and stored within the European Union. The privacy of all parties involved is always protected.

Yes, work experience verification can be tailored to meet specific requirements. In addition to standard checks, role-specific questions can be included. These provide deeper insights into a candidate’s experience. All questions are designed to remain objective and compliant with data protection requirements. This allows the process to be adapted to different roles and industries. All additional responses are included in the final screening report.