How can an employee obtain a copy of their DISA drug test results?
Copies of test results may be obtained through several departments, depending on the results. For positive test results, please contact DISA’s Return-To-Duty department, or contact your MRO. For negative test results, please contact your company’s HR department.
How do I change over to eCCFs?
If you’re not yet utilizing eCCFs, it’s easy to get started! Simply click on the yellow “WalkMe” button at the top of DISAWorks or DISA360, then select “Order a Drug Test (eCCF)”. The guided WalkMe process will take you step-by-step through the entire process. Get started at our article "How to Get Started Using eCCFs"
What is an electronic chain of custody?
An electronic Custody and Control Form, also known as an eCCF, is an electronic version of the traditional document used for drug test ordering, specimen collection processing, and chain of custody documentation for workplace drug testing. ECCFs offer additional benefits, such as speeding up turnaround times by up to 25% and preventing common user errors associated with paper forms.
How long does a failed drug test stay on DISA?
If an employee fails a drug test through DISA's program, it will remain on their account indefinitely. Depending on the industry and/or workplace policy, employees have the opportunity to complete a Return-to-Duty test and process. However, once a Return-to-Duty program is completed, the failed drug test will still remain on the individual's account indefinitely due to owners with zero tolerance.