How can an employee obtain a copy of their DISA drug test results?
Copies of test results may be obtained through several departments, depending on the results. For positive test results, please contact DISA’s Return-To-Duty department, or contact your MRO. For negative test results, please contact your company’s HR department.
Can DISA report to the Clearinghouse for me?
Employers must designate DISA as their C/TPA in the Clearinghouse and let us know they want us to report on their behalf so we can update their settings in DISAWorks.
Do different testing policies for different clients have different saturation levels as a threshold for positive vs. negative tests?
YES - All drug testing policies have a testing “panel.” Testing panels consist of substances and level thresholds (limit of detection). DISA offers policies with customized panels, in addition to policies that require standard/regulated panels. (Please note, all DOT and some safety-sensitive, non-DOT drug testing programs have mandatory testing panels)
How do I change over to eCCFs?
If you’re not yet utilizing eCCFs, it’s easy to get started! Simply click on the yellow “WalkMe” button at the top of DISAWorks or DISA360, then select “Order a Drug Test (eCCF)”. The guided WalkMe process will take you step-by-step through the entire process. Get started at our article "How to Get Started Using eCCFs"