Answer

How do I dispute the information in the background check?

The quickest way to dispute a background check, that was conducted by DISA, is to complete the dispute form here:

Applicant Assistance

DISA is a member of the National Association of Professional Background Screeners (NAPBS) and can help ensure that your hiring practices are consistent and compliant with your industry needs. DISA provides a comprehensive line of background check services, which are fully automated and can easily be combined with a drug and alcohol testing program or other service offerings.

The SafetyNet product is DISA's NatCrim product. It generates information from hundreds of different data sources to provide an applicant's address history, name variations, and aliases. The information comes from three general categories: credit bureau header data, commercially available sources like utilities and phone companies, and public sources such as property records, licenses, etc. This information is utilized by DISA as a pointer file to ensure the necessary jurisdictions and aliases are searched for records pertaining to an applicant. This information is utilized internally and our clients do not view the data returned per FCRA regulations.

If the employee is non-DOT regulated, then yes you may have a single specimen collection. But for those who are DOT regulated, you cannot. (Please see Part 40 below).

40.17 How does the collector prepare the specimens?

a. All collections under DOT agency drug testing regulations must be split specimen collections.

b. As the collector, you must take the following steps, in order, after the employee brings the urine specimen to you. You must take these steps in the presence of the employee.

  1. Check the box on the CCF (Step 2) indicating that this was a split specimen collection.
  2. You, not the employee, must first pour at least 30mL of urine from the collection container into one specimen bottle, to be used for the primary specimen.
  3. You, not the employee, must then pour at least 15 mL of urine from the collection container into the second specimen bottle to be used for the split specimen.
  4. You, not the employee, must place and secure (i.e., tighten or snap) the lids/caps on the bottles.
  5. You, not the employee, must seal the bottles by placing the tamper-evident bottle seals over the bottle caps/lids and down the sides of the bottles.