Answer

How do I dispute the information in the background check?

The quickest way to dispute a background check, that was conducted by DISA, is to complete the dispute form here:

Applicant Assistance

There are two different types of background checks; instant and comprehensive. Instant background checks, also known as “national criminal database searches” provide general information pulled from a commercially available database. These searches aren’t corroborated against any official county court record. Although they are quick, they can often return with error-filled information, since it’s not derived from a verified source. Comprehensive background checks, like DISA’s, involve multiple National Association of Professional Background Screeners (NAPBS) FCRA certified employees confirming that all information aligns with the person who is being checked. These individuals also must hold a private investigator license in order to legally be able to research and verify information about the applicant. This process verifies that the information is accurate and is not information from an alias with the same name as the applicant being screened.

The quickest way to dispute a background check, that was conducted by DISA, is to complete the dispute form here:

Applicant Assistance

DISA is a member of the National Association of Professional Background Screeners (NAPBS) and can help ensure that your hiring practices are consistent and compliant with your industry needs. DISA provides a comprehensive line of background check services, which are fully automated and can easily be combined with a drug and alcohol testing program or other service offerings.