✔ Check criminal records   ✔ Fast verifications   ✔ Safe and secure (ISO)

Frequently Asked Questions

Calendar Icon 14 December, 2022

We can imagine that you have questions about DISA’s services. That is why we have listed the most Frequently Asked Questions with answers. Maybe your question is in there too.

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Top 5 questions

Often organisations need to verify certain personal data before entering into new business relations. A screening is ultimately a background check and could include a (future) employer verifying a (potential) employee’s diploma, recent work experience, and or criminal record amongst other possibilities. A screening can consist of various background checks depending on your position and responsibilities.

DISA screens candidates within our online screening platform. Both the employer and candidate have their own account within the platform. Once an employer has requested a screening, you will receive an email from DISA with instructions on how to provide the necessary information. Once the information has been provided, DISA will verify your data.

As soon as a screening element is complete, the results are immediately visible in the platform for you and the employer. When all screening elements are complete, a report will be produced and made available to both you and the employer.

After the candidate has provided the required data, the average turnaround time of a screening at DISA is 1-2 working days. Elements that have a longer turnaround time include criminal records from abroad and the verification of foreign diplomas.

DISA Global Solutions holds several certifications that guarantee the quality of its services. These include:

  • The ISO 9001 certification, is an internationally recognised standard in the field of quality management. This certification sets requirements to secure and improve processes concerning customer satisfaction.
  • The ISO 27001 certification, is a standard focused on information security. The standard describes how an organisation should deal with information security, to ensure the confidentiality, availability, and integrity of data.

The norm is that almost all data is kept for 90 days (3 months). It is also possible to safely store all data and reports with DISA in a separate environment upon request.

 

 

Is your question not listed above?

Read our detailed FAQ section for both employers and candidates below.

 

 

Frequently Asked Questions for candidates and employees


Do you have questions about being screened? We have listed the most Frequently Asked Questions for candidates.

 

customer service representatives working in the office
customer service representatives working in the office

 

 

businessman in the offce
businessman in the offce

Frequently Asked Questions for employers


Are you interested in DISA’s services? We have listed the most Frequently Asked Questions for employers.