Ask DISA. Get Answers!

Let the professionals at DISA help! ‘Ask DISA’ gives employers an opportunity to ask the employee screening questions they need answered. DISA’s industry experts will reach out shortly after they research and answer each question.

Most Recent Questions

How long is a background check good for access to a consortium owner site?

In most cases, a background check is good for two years. You should check with the contractor employer for a specific owner’s time frame.

Category: Background Screening

How does DISA know what jurisdictions to check?

DISA accesses a database that consists of more than 180 million criminal record files, which have been compiled from a variety of sources, including local law enforcement, statewide criminal record repositories, departments of corrections, state parole and probation records, local public records sources, etc. to identify pointer data to be verified at the source. DISA also uses data sources to compile counties where a person may have lived. The database file may uncover multiple states/jurisdictions where the applicant had no previous address history. These products serve as a pointer used to determine the jurisdictions in which an individual has lived, worked, or attended school for purposes of criminal history ordering.

Category: Background Screening

Why is the candidate's consent required to run a background check?

According to the Fair Credit Reporting Act (FCRA) § 604 – 15 U.S.C. § 1681b, employers are required to provide applicants with a separate written disclosure, which advises that a consumer report may be obtained for employment purposes. The document must consist solely of the disclosure as a stand-alone document. Additionally, the employer also must obtain the applicant’s written consent to order the background check.

Category: Background Screening

How do I find out about specific consortium owner requirements?

DISA’s Client Services department team can answer most questions you may have. Please call them at 281-673-2450. In addition, your contractor employer should be able to provide information about specific owner requirements.

Category: Background Screening

How do I dispute the information in the background check?

To dispute a background check, please click on the link below and fill out the form or contact DISA at 281-673-2568 or 800-752-6432, Ext. 2568; Compliance_Backgrounds@disa.com.

Category: Background Screening

How do I request a copy of my background check?

To request a copy of a previous background check, please click on the link below and fill out the form.

Category: Background Screening

When testing a non-DOT employee, can they have a single specimen collection?

If the employee is non-DOT regulated, then yes you may have a single specimen collection. But for those who are DOT regulated, you cannot. (Please see Part 40 below).

Category: Background Screening

How do I dispute SafetyNet Criminal jurisdiction search results?

If the background check was with DISA, you can dispute it here: https://disaworks.disa.com/#/background-request/file-dispute

Category: Background Screening