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Most Recent Questions

How do I dispute the information in the background check?

The quickest way to dispute a background check, that was conducted by DISA, is to complete the dispute form here:Applicant Assistance...

Category: Background Check

How do I request a copy of my background check?

To request a copy of a previous background check, please click on the link below and fill out the form.Background Dispute or Copy Request Form...

Category: Background Check

What information will be included in a verification?

The background check company will contact verified previous employers to confirm dates of employment, job title, and reason for leaving. Education verifications generally confirm the year of graduatio...

Category: Background Check

Are credit reports included in a background check?

A credit report is sourced at one of the three major credit bureaus. A credit report can reveal if an applicant has lived at a particular address or addresses for a length of time and can be an indica...

Category: Background Check

Why do employers conduct background checks?

Organizations owe it to themselves and their customers to research the background of potential employees and volunteers to ensure the safety of other employees, customers, and their property. The most...

Category: Background Check

How do I obtain a waiver or exemption to gain access to an owner site?

You will need to contact your contract employer for the specific owner’s procedure for obtaining a waiver or exemption....

Category: Drug and Alcohol Testing

Why is the candidate's consent required to run a background check?

According to the Fair Credit Reporting Act (FCRA) § 604 – 15 U.S.C. § 1681b, employers are required to provide applicants with a separate written disclosure, which advises that a consumer report may b...

Category: Background Check

What constitutes an individual’s need for DOT testing? Does any employee that walks on a pipeline site require a DOT test?

According to the Department of Transportation (DOT), the Pipeline and Hazardous Materials Safety Administration (PHMSA) 49 CFR Part 199 defines a covered employee as the following:   “Covered employee...

Category: DOT Compliance