29 June, 2026
From manual processes to a scalable end-to-end solution
Before partnering with DISA, Carla managed background checks, driving licence checks, and alcohol and drug testing through multiple suppliers and manual processes. This created unnecessary bottlenecks and placed a significant administrative burden on the organisation. HR teams and hiring managers spent valuable time coordinating suppliers and following up on processes instead of focusing on recruitment and the business.
If we hadn't streamlined the process, we would have continued to deal with unnecessary administration and longer recruitment lead times. Over time, that could have limited our ability to grow at the pace we wanted.
Carla explored the possibility of managing parts of the process internally but quickly realised that doing so would require specialist expertise and considerable administrative resources to ensure a compliant and efficient process.
The deciding factor in choosing DISA was having a professional, scalable solution where everything could be managed through a single partner. DISA offered background checks, driving licence checks, and alcohol and drug testing all in one place.
A smooth implementation
At the start of the implementation, there were naturally some questions about how the process would work in practice, particularly around the candidate experience and how smoothly the transition could be managed. Through close dialogue with DISA and a clear implementation plan, Carla quickly gained confidence in the solution and how it could be adapted to their needs.
The combination of clear communication, flexibility and a solution-focused approach, with a genuine effort to understand our ways of working, made the implementation straightforward, smooth and successful.
Shorter lead times and a better candidate experience
When asked what has changed the most compared with the previous process, Filippa Bengtsson highlights one key improvement:
Previously, booking alcohol and drug tests required manual coordination with each candidate. Thanks to the drop-in option, we now have a much more flexible and efficient process that both reduces administration and improves the candidate experience.
Carla also highlights that the need for internal coordination between different suppliers has been significantly reduced, while the recruitment process has become faster and more consistent.
What stands out most about DISA is their accessibility, professionalism and willingness to tailor processes to our organisation's needs. We genuinely feel they understand the importance of short turnaround times.
Finally, we asked Filippa what advice she would give to organisations that have not yet introduced background checks as part of their recruitment process.
Background checks create confidence for both employers and employees. They reduce risk and contribute to a more efficient recruitment process.
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