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Collection Site Inquiry

Reach out to our collection site management team

Frequently Asked Questions

We've answered several common questions we get from our customers below.

How do I join DISA's network of collection sites?

If you are a collection site and would like to join our network, please request it using the form below. A DISA representative will reach out to you within 2-3 business days.

How do I update my collection site's information in DISA's system?

Please complete the form below with a comprehensive list of what has changed. A DISA representative will reach out to you within 2-3 business days with a confirmation of those changes.

Who do I reach out to about collection site billing questions?

If you are a collection site and have billing questions, please contact our accounting department using this form.

Get Support for Your Account

We're here to help! Please complete the form below, and our team will reach back out as quickly as possible.

Additional Ways to Contact Our Collection Site Team

Call Customer Support

713-481-8223