Hospitality Industry

At DISA Global Solutions, we specialize in comprehensive employment screening and compliance solutions tailored specifically for the hospitality sector. Understanding the unique challenges and requirements of this vibrant industry, we are dedicated to ensuring that your business is staffed with trustworthy, qualified, and reliable personnel.

Protecting Your Business

The hospitality sector encompasses a wide range of businesses, each with its distinct needs and customer service expectations.

  • Restaurants: From fast-food chains to fine dining establishments, we help ensure your staff upholds the highest standards of service and integrity.
  • Hotels: Given the 24/7 operation and the diverse roles within, from front desk to housekeeping, our screening services help maintain your reputation for safety and reliability.
  • Convenience Stores: In a fast-paced environment, trust and efficiency are paramount. Our screenings ensure your team fosters a safe and welcoming atmosphere for every customer.
  • Recreational Facilities: Whether it's a golf course, a leisure center, or a theme park, our services guarantee that your staff enhances your guest experience while ensuring safety and professionalism.
Hospitality housekeeping

We proudly serve over 40,000 hospitality units nationally, ensuring the highest standards of staff integrity and professionalism.

In the hospitality sector, the safety and satisfaction of your guests are directly tied to the quality and integrity of your staff. DISA provides an array of essential screening services to meet this need:

  • Criminal Background Checks: Our comprehensive criminal background checks help you mitigate risks by identifying potential hires with criminal histories that could impact their suitability for roles within your establishment. We provide thorough investigations to give you peace of mind, knowing your staff maintains the highest standards of integrity.
  • Motor Vehicle Records (MVR) Checks/Monitoring: For roles that require driving, such as shuttle services offered by hotels or delivery services for restaurants, our Motor Vehicle Records (MVR) checks are indispensable. We assess the driving history of potential employees to ensure they are safe and reliable drivers, protecting your guests and your business. Beyond initial checks, we offer ongoing MVR monitoring to promptly identify any new incidents or infractions, ensuring continuous safety and compliance.
  • Sex Offender Registry Checks: Ensuring the safety of your guests and staff is our top priority. Our sex offender registry checks are a crucial step in safeguarding against hiring individuals who might pose a risk, particularly in environments frequented by families and children.
  • Drug and Alcohol Testing: Recognizing the importance of a drug-free workplace, especially in the service-oriented hospitality industry, we offer comprehensive drug and alcohol testing, including oral fluid, urine, and hair testing. This service helps ensure your employees are ready to provide safe, reliable, and high-quality service to your guests.
Restaurant franchisee

We understand the nuances and demands of the hospitality industry. Our goal is to streamline your hiring process, making it as efficient and effective as possible. By entrusting us with your employment screening needs, you're not just hiring a service; you're partnering with a team that values your reputation as much as you do. 

According to data from Franchise Times Restaurant 200 (August 2023), our unparalleled expertise allows us to work with 7 of the 10 largest Restaurant Franchisees in the country! 

Why Choose DISA?

One key factor distinguishing DISA from the competition is our commitment to providing a personalized and user-friendly experience for both our clients and their applicants. Our innovative approach includes features designed to streamline the screening process and enhance communication, such as:

  • Branded Communication: We can customize the emails sent to applicants with your company's logo, ensuring a professional and consistent brand experience throughout the hiring process.
  • Mobile-Friendly Processes: Recognizing the importance of convenience and accessibility, applicants can easily sign their Disclosure and Authorization (D&A) forms right from their mobile phones. This adaptability increases completion rates and speeds up the screening process.
  • Proactive Engagement: To ensure timely completion of necessary steps, our system sends daily emails and text messages to applicants, gently reminding them to sign their D&A. This feature helps keep the process moving forward efficiently and reduces the need for manual follow-ups.

Let DISA be your partner in building a trustworthy, efficient, and professional team that reflects the high standards of your hospitality business. Contact us today to learn more about our services or to schedule a consultation. Together, we can achieve excellence in hospitality.


Regardless of your industry, DISA can help you make more informed decisions. We help companies meet compliance requirements, stay safer, and operate smarter!


Elevated Standards

As industry leaders, we monitor the industry closely, modify our programs to meet new regulations or laws, and educate our customers on what they need to know. We set the DISA standard higher than industry requirements, ensuring we consistently meet or exceed regulatory requirements. We help our clients outpace their competition by eliminating potential issues before they adversely impact business.

Advanced Science

Behind each of our services is the work of our preferred vendor partners, including industry-leading hair and oral fluid testing laboratories, as well as multiple SAMHSA-certified partners for urine-based drugs and alcohol analysis. Cutting-edge methodologies allow us to utilize the latest technology making collecting and sharing information more efficient and effective.

Proprietary Online Management System

DISA’s program and services are fully automated and managed through our proprietary online platforms. These web-based systems electronically store your employee data safely and securely. DISA is PBSA certified and follows the latest in IT security best practices.

Consolidated Employee Screen Capabilities

Our standardized policies help contractors gain access to sites without the hassle of redundant testing. Last year the DISA Contractor's Consortium (DCC) saved consortium members $38 million by reducing testing and preventing job hoppers.