DISAScreen Help Center

How do I submit an A La Carte Order?  

Select "Standard Order" and choose 'No Package' within the package options. Click on “Additional Products” and add the products you want. Complete the order by filling in the candidate information and other required fields.

What is the adjudication process in DISAScreen?  

Each search will be pre-adjudicated by OUR COMPLIANCE TEAM as either Tier 1 or Tier 2. Approved adjudicators will then set the final grade for each report.

Where can I review orders pending final adjudication?  

Orders pending final adjudication will appear in the ‘Grading Dashboard.'

How can I review my order before final submission?  

Before final submission, you can review all the details on the Order Review Page. If you need to make any changes, click on the white "Edit Order" button.

How do I certify FCRA requirements?  

Before submitting, read and confirm the Certification of FCRA requirements by ticking the checkbox. The "Submit Order" button will then become active for you to click and finalize the order.

How can I initiate a pre-adverse action while adjudicating an order?  

During the adjudication process, after assigning the final grade, you can click on ‘Initiate Adverse Action’ to begin the pre-adverse process.

How can I identify orders that are pending final adjudication?  

Orders pending final adjudication will have the status ‘Grading Review.’ You can view these orders in the ‘work’ queue.