Frequently Asked Questions
We've answered several common questions we get from our customers below.
Drug test results will typically report within 2-5 business days. Medical exams can vary depending on the exam type but can be anywhere from a few days to a few weeks if placed on medical hold.
It depends on the company you are applying for. Please call, email, or use the chat function to further discuss your request.
If a substance is detected on your drug test, the Medical Review Officer will contact you via the phone number you provided on your custody and control form. An interview will be conducted and you can provide any requested information at that point.
Extensions will be escalated to the hiring company for approval. Please call, email, or use the chat function to further discuss your request.
We have locations throughout the United States and in some cases, internationally. Please call, email, or use the chat function to further discuss your request.
No, all services will be billed to DISA Global Solutions. If you receive an invoice, please forward it to Tustin.firstname.lastname@example.org for review.