Notice of Data Incident
DISA Global Solutions, Inc. (“DISA”) is a third-party administrator of employment screening services, including drug and alcohol testing and background checks. On April 22, 2024, DISA discovered that it was the victim of a cyber incident that impacted a limited portion of its network. Upon discovery, we immediately contained the incident and initiated an investigation with the assistance of third-party forensic experts. Our investigation determined that an unauthorized third party accessed a limited portion of our environment between February 9, 2024, and April 22, 2024, and procured some information. Although our forensics investigation could not definitively conclude the specific information procured, the affected files contained individuals’ personal information, which came into our possession due to the employment screening services we provide employers and prospective employers. Presently, we are unaware of any attempted or actual misuse of any information involved in this incident.
In addition to this notice, we are providing notice to individuals whose protected personal information was contained in the affected files. The personal information contained in these files may have included name, social security number, driver’s license number, other government ID numbers, financial account information, and other data elements. Not every data element was present for every individual.
We take this incident seriously and sincerely regret any inconvenience this incident may cause affected individuals. Upon discovery, we secured our network, notified law enforcement authorities, safely restored our systems and operations, and implemented additional security measures. We also offer affected individuals access to credit monitoring and identity restoration services through Experian. Individuals also can review additional steps they can take to protect themselves if they feel it necessary to do so by clicking here.
In addition, we have established a dedicated call center to answer your questions. If you have questions regarding this incident or believe you are an affected individual who did not receive a notification letter, please call, 833-931-9800 (toll-free), Monday‒Friday, from 9:00 a.m. to 11:00 p.m. Eastern Time. Individuals should be prepared to provide the engagement number [B137498] when calling.