Ask DISA. Get Answers!

Let the professionals at DISA help! ‘Ask DISA’ gives employers an opportunity to ask the employee screening questions they need answered. DISA’s industry experts will reach out shortly after they research and answer each question.

Most Recent Questions

What is meant by background screening?

Background screens (or checks) are a way for employers to verify information about an applicant and/or current employee, getting a comprehensive understanding of who they are to ensure they make a safe hire. For many employers, a background screen is usually conducted as a simple pre-employment process, but depending on the industry and position they can become quite complex. Background screens can typically include employment/education verification, driving records, credit reports, or even social media in some cases. When combining products to create a custom program, employers can better maintain compliance and meet industry standards.

Category: Background Screening

Does DISA offer COVID-19 Testing?

Yes, DISA does offer COVID-19 testing. DISA will mail 10+ self-collect testing kits to the customer, then the employee will need to send their sample off to the laboratory for laboratory-based screening. Contact our sales team for more information at https://disa.com/contact.

Category: Occupational Health

How can an employee obtain a copy of their DISA drug test results?

Copies of test results may be obtained through several departments, depending on the results. For positive test results, please contact DISA’s Return-To-Duty department at http://www.disa.com/rtd, or contact your MRO. For negative test results, please contact your company’s HR department.

Category: Drug and Alcohol Testing

Which CCF forms have changed?

The Department of Transportation (DOT) recently made two key changes to DOT-regulated Custody and Control Forms (CCF), which is pertinent to those using paper forms. The first change is the addition of a Commercial Driver's License (CDL) state and number. The second change is that the new form accommodates the future use of oral fluid (saliva) specimens for DOT testing. More information can be found here: https://disa.com/news/dot-regulated-ccf-changes-you-need-to-be-aware-of

Category: Drug and Alcohol Testing

How Do I Contact DISA?

DISA's services are segmented across several industries. The best way to reach the correct representative is using our contact us page here: https://disa.com/contact.

Category: Drug and Alcohol Testing

How long does a failed drug test stay on DISA?

If an employee fails a drug test through DISA's program, it will remain on their account indefinitely. Depending on the industry and/or workplace policy, employees have the opportunity to complete a Return-to-Duty test and process. However, once a Return-to-Duty program is completed, the failed drug test will still remain on the individual's account indefinitely due to owners with zero tolerance.

Category: Drug and Alcohol Testing

What is DISA program?

DISA offers several programs accommodating industry-specific workplace safety needs, including background screening, drug and alcohol testing, DOT-mandated services, occupational health, transportation compliance, entertainment compliance, and more. 

Category: Drug and Alcohol Testing

What are the benefits of DISA's drug testing services?

DISA's industry-leading vendor partners, combined with an extensive range of drug testing methodologies set our standards higher for customers. Our drug testing solutions offer expanded service offerings, cutting-edge technology, and a single-source solution for all your drug testing needs. By implementing a drug testing program with DISA, you'll find:

Category: Drug and Alcohol Testing