DISA360 Help Center

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Creating a Clearinghouse Query

Option 1: Self-Service - How to Create a Query on the Clearinghouse FMCSA Website - FMCSA Link

  • Pricing per query - $1.25 FMCSA Link

  • Validate the driver’s profile information: First and Last Name; DOB; Driver’s License Number and State. These are required fields and must be correct when running a clearinghouse query.

    • Full Query - Once the authorization form is created in DISA360 for the pre-employment test, if you would like the DISA team to run a query on your behalf, please follow the below steps

    • Limited Query - These are ran yearly on drivers, if you would like DISA to run these on your behalf please follow the below steps

 

Option 2: DISA Service - How to Order a Query on the DISA360 Website - DISA360 Link 

  • Create a Clearinghouse login or log in if you already have one. 

  • You must pre-pay the query for $1.25 before DISA can run the Query. 

  • Assign your DISA location as your C/TPA in Clearinghouse. Choose the TPA name: DISA360

  • DISA’s Pricing per query $15.00 

    • Note: Enterprise pricing is available. 

  • Did you know, DISA’s DQ package includes Clearinghouse queries? Ask us for more information about our Driver Qualification package by emailing DQ360@DISA.com

  • Once you assign the correct C/TPA and pre-pay for the query in Clearinghouse, follow these steps to order Clearinghouse queries in DISA360: 

1. Open the drivers Employee Detail page in DISA360 and click Order Services on the top of the page