DISAWorks Customer Support
Welcome to our Support Center—where you’re in control. Instantly find answers with our Quick Links and expertly curated FAQs, available 24/7.
If you’d like a personal touch, simply fill out the form below to reach us directly!
Frequently Asked Questions
We've answered several common questions we get from our customers below.
Processing time typically is 24-72 hours from the time the lab receives the drug testing specimen.
FormFox alcohol collections deliver results instantly. Paper forms are sent by the collection site via email or fax to DISA for processing.
Please send your form to the email or fax listed on this page to help route it to the correct department and ensure the right team receives it quickly.
You can reset your username or password by clicking here.
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Additional Ways to Contact DISAWorks Support
Customer Support/After Hours
