What is the role of the TPAs when drug testing with NASAP?

TPAs will administer the NASAP for participating employees of their contractor clients. Administration includes notification of required tests, specimen collections & testing, database management, medical reviews, referrals to substance abuse professionals for rehabilitation and maintaining status information for employees.

Additionally, TPAs train appropriate contractor employees that will be involved in administering the substance abuse program.

TPAs will report employee statuses to the Houston Area Safety Council and will coordinate with other TPAs as employees transfer to other employers.

How does Online Bill Pay impact clients currently paying with a check?

If you are a client that has been mailing a check, you can continue to do so, or you can go online to pay. DISA Finance does not have to be notified of the payment method change.

Why didn’t a random test receive random credit?

There are several reasons random credit may not be applicable to a drug test result:

  • SSN might have been different than what we have in the system.
  • Driver’s license number may have been used instead of the SSN.
  • Employee may have tested on the wrong chain of custody (COC) or under the wrong policy.
  • Employee may have tested outside of the random program window.

How will your company be trained to operate the program?

Your company can sign-up for our in-depth webinar training offered by one of DISA’s professional trainers. In addition to this training your company can participate in:

  • One-on-One Webinar Training
  • DISA Refresher Course Training
  • Access to WalkMe (self-guided navigation tool within DISAWorks)
  • Access to Learn More Here Videos

How do participating contractor employees get into the DCC’s database?

Contractor employees must complete the EPCC membership application process and must be screened in accordance with the EPCC policy, as well as individual owner employee screening requirements (if any). Screening includes drug and alcohol testing and/or backgrounds screening as applicable.

Does NASAP apply for workers subject to DOT drug testing?

The employer needs to check with the facility representative to determine if the facility requires a NASAP test for employees covered by the DOT program. Some facilities require both tests while others accept the DOT test depending on the duties the worker will be performing at the site.

Who administers the NASAP program?

Experienced, highly qualified, independent Third-Party Administrators (TPAs) will manage the NASAP program. Third-Party Administrators will be audited annually.