DISA Financial Investigative Services Ensures Access and Accuracy Amid COVID-19 Challenges

DISA Financial Investigative Services (FIS) leverages decades of experience to achieve two key elements of successful investigative due diligence: access and accuracy. The COVID-19 pandemic has presented new and unique challenges to all sectors of the business community, and our industry is no exception, particularly as it pertains to public record research. While our research is expanded and supplemented by database resources, nationwide, direct, real-time courthouse research has always been the core of our research methodology to obtain the most comprehensive and up-to-date information possible.

Overcoming Pandemic Challenges: Case Study

The pandemic has had a serious impact on the accessibility of public records. Certain jurisdictions offer limited access, while others have been closed altogether, with the policies and availability of each jurisdiction changing from moment to moment. Knowledge and experience have been the key to successfully navigating this complicated situation and ensuring that customers receive the maximum level of coverage and accuracy possible. In this endeavor, DISA’s network of nationwide courthouse researchers developed over the course of decades has been invaluable.

At various times during the pandemic, public access to court filings was limited or even closed to the public with no guarantee as to when it would be restored. Any searches conducted in those affected jurisdictions were limited to database searches with the limitations in accuracy and currency associated with database-only research. However, in one particular scenario, DISA’s long-standing relationship with courthouse researchers gave us an advantage. It helped us gain exclusive access when assisting a customer. Our direct research revealed important information that our competitors failed to find. Not only was this information missed, but the competitor’s report also provided no disclaimer as to the limitations of their access to court records and was presented as the result of direct courthouse research conducted in this jurisdiction.

How Can DISA Help?

DISA’s FIS professionals ensure our customers are aware of the importance of accurate and comprehensive due diligence to risk mitigation. During these challenging times, we are uniquely situated to provide the maximum level of service through accuracy and access and are committed to maintaining the level of trust and security we have worked so hard to establish with our customers. Our experts can help you navigate the complexities of financial due diligence searches and overcome challenges that the COVID-19 pandemic has created for our industry to ensure accurate and thorough results.

Our basic in-courthouse research includes the following:

  • Corporate Records and Affiliations Research
  • Bankruptcy Filings
  • Federal and Civil Litigation
  • Judgment Filings
  • State & Federal Tax Liens
  • Criminal Records

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About DISA Global Solutions

Founded in 1986, DISA is the industry-leading provider of employee screening and compliance services. Headquartered in Houston, with more than 35 offices throughout the U.S. and Canada, DISA’s comprehensive scope of services includes drug and alcohol testing, background screening, occupational health, and transportation compliance. DISA assists employers in making informed staffing decisions while building a culture of safety in their workplace.