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CANDIDATE HELP DESK
If you are applying for a regular Full Time or Part Time position:
CANDIDATE HELP DESK
All fields on the background check form are editable. Enter your legal name and add any maiden or previous names to the additional names section. Follow the tips that are embedded inside the background check screens.
CANDIDATE HELP DESK
Please check the spam or junk email folder for your email account.
CANDIDATE HELP DESK
If you are responding to the invitation email to get started on your background screen and you see the screen in the image below, your invitation has expired.
CANDIDATE HELP DESK
Enter your name exactly as you did during the registration process. This includes punctuation, capitalization, and titles (ex: Jr.). An example is provided below the signature boxes in the background check forms. If you cannot determine the correct name or email to use, contact Centene's "AskHR team" at 1-833-462-7547 or Centene Talent Acquisition.
CANDIDATE HELP DESK
If you would like a copy of the reports(s) please check the box on the Background Check Disclosures Page. The report(s) will be sent to you at the address listed on the background check form. You may also request a copy of your background check by contacting DISA at 1-800-938-2114.
CANDIDATE HELP DESK
If you would like to submit additional or supplemental information, such as W2s, transcripts, income statements, or official school records, please contact your DISA Background Verification Specialist at 1-800-938-2114.
CANDIDATE HELP DESK
DISA cannot amend, add, delete, or otherwise change the information you submitted.
CANDIDATE HELP DESK
DISA cannot advise candidates on what information to include in their background check.
CANDIDATE HELP DESK
Initial invitation emails are generated by Centene, not DISA.
Occasionally there is a delay between an offer and the emailing of a background check initiation link.
CANDIDATE HELP DESK
If your background check is not complete, contact your DISA Background Verification Specialist at 1-800-938-2114.
What Employers Need to Know About California’s New Drug Testing Laws
https://disa.com/resources/webinar-2023-04-california-marijuana