Last Updated: October 28, 2024 | In the world of drug testing and compliance, selecting the right service provider is crucial for ensuring workplace safety and adherence to regulations. While there are several competent options in the market, here are some that stand out for safety-sensitive and enterprise-size companies.
Benefits of Partnering with a Top Drug Testing Provider
Partnering with a top drug test provider offers invaluable benefits for businesses committed to maintaining a safe and secure workplace.
- Promote workplace safety - by proactively identifying and addressing substance abuse issues you’ll create a culture of safety and accuracy, while also deterring employees from attempting to tamper with tests or using drugs.
- Adapt to Emerging Drug Use Trends: With the growing prevalence of substances like synthetic opioids, such as fentanyl, and evolving cannabis regulations, staying informed is crucial. Partnering with a provider that regularly updates testing panels and adapts to new drug use trends ensures businesses can respond to these changes and protect both employees and operations from potential risks.
- Reduce accidents and risks – Foster a culture of accountability with a proactive approach which enhances safety and minimizes risks, such as workers’ compensation claims.
- Navigate Complex Drug Testing Regulations: Drug testing laws and regulations vary widely across states, industries, and even countries. Partnering with a provider that understands these nuances ensures compliance with federal, state, and local regulations, including the evolving laws around cannabis and synthetic drugs.
- Enhance efficiency and cost-effectiveness – By utilizing services, such as on-site testing, employers can mitigate productivity losses by negating the need for employee travel and waiting at a collection site, which leads to substantial savings.
- Maintain compliance - ensuring that drug testing meets regulatory requirements is crucial for business reputation.
DISA Global Solutions is the largest TPA in the industry. Each year they administer millions of drug tests, and they’re known for a comprehensive approach to drug testing and compliance. Unlike many competitors, DISA has brought most of the drug testing process in-house instead of relying on third parties for the entire solution. This gives DISA’s clients an unparalleled level of insight, while also creating efficiencies and a better client experience. This makes DISA the ideal partner for businesses that prioritize safety and operational excellence.
Key Features:
- Ownership of the MRO and several collection sites results in better insights and efficiencies.
- Easy, Efficient, and Transparent client and candidate experiences.
- Industry-leading turnaround times, enabling quicker decision-making.
- Specialized solutions tailored for safety-sensitive industries and large-scale enterprises.
- Global capabilities, offering solutions for businesses with international operations.
This makes DISA not only a comprehensive provider but also a strategic partner for companies looking to streamline their operations on both a local and global scale.
Customer Feedback from G2:
DISA is praised for its ease of use, smooth navigation, and supportive customer service, making it a user-friendly choice that many find helpful for their needs. Great option for midsized and enterprise employers.
2. HireRight
HireRight offers a wide array of services that can be tailored to suit the specific requirements and budget of your business. With an intuitive platform and streamlined processes, HireRight aims to decrease the time it takes to get results while keeping you informed at every step. In the United States, both potential and current employees have the flexibility to book their screenings at over 26,000 accessible sites.
Customer Feedback from G2:
HireRight boasts an intuitive interface and straightforward processes, but users report challenges with high costs, billing issues, delays, and mixed experiences with customer support, which can make the service feel time-consuming.
ANY LAB TEST NOW® revolutionizes healthcare lab testing with its thousands of standard tests, affordability, and nationwide presence. Their model eliminates the need for doctor's appointments, offering a more direct approach to personal health management.
Customer Feedback from Yelp:
Any Lab Test Now offers convenient, quick service with reasonable prices and friendly staff at many locations. However, issues with appointment cancellations, miscommunication, inconsistent hours, and refund delays frequently frustrate customers, impacting overall satisfaction.
Sterling understands that ensuring a secure and efficient workplace for your team is crucial, as it directly contributes to the positive culture you aim to foster. The implementation of drug testing and health screenings plays a vital role in sustaining productivity in your work environment. Their services offer critical information necessary for effectively managing workplace compliance, safety issues, and adherence to policies.
Customer Feedback from G2:
Sterling provides a generally user-friendly experience, though users frequently encounter difficulties with customer support, billing issues, complex processes, and integration challenges that can detract from its usability.
5. First Advantage Corporation
First Advantage offers a comprehensive suite of services designed to streamline the implementation of a pre-employment drug testing program, helping to simplify the hiring process. Additionally, they provide resources for ongoing drug screenings after employment.
Customer Feedback from G2:
First Advantage is recognized for responsive and knowledgeable support, but frequent delays, inconsistent customer service, lack of clarity, and complex processes often frustrate users, diminishing its overall reliability.
Orange Tree offers comprehensive drug screening programs helping to ensure workplace safety and efficiency. Combining drug testing with health services and background checks is an effective way to validate that candidates and employees are a good fit for your organization. Orange Tree offers an integrated background and drug screening solution, partnering with eScreen and Quest for a wide network of collection sites. Their process is tailored to your company's policies, with real-time updates through the ClientConnect® portal and flexible testing options, including urine, hair, instant, and oral tests.
7. Labcorp Employer Services, Inc.
Labcorp is dedicated to fostering a healthy and productive work environment, starting with ensuring a drug-free workplace. They offer a wide array of both laboratory and rapid testing services for substance abuse, tailored to suit the diverse requirements of workplace testing programs. With a focus on offering a broad range of tests and maintaining high-quality service, Labcorp stays ahead by monitoring current market trends and emerging drugs, guaranteeing their testing remains pertinent to the modern workforce.
InCheck manages the entire drug screening process for you, leveraging a vast network of clinics and facilitating communication while offering easy self-scheduling for candidates and employees. This streamlined approach helps create a safer, more productive work environment and minimizes the risk of accidents or injuries. InCheck’s comprehensive drug screening services can be customized to meet both pre-employment and post-employment needs, ensuring an effective program tailored to your business.
Quest Diagnostics conducts millions of drug tests each year, covering a spectrum of reasons such as pre-employment screenings, random testing, and DOT compliance management. They present an extensive selection of drug screening solutions, enabling you to tailor and enhance your program according to the specific requirements of your business, all through one accessible source.
Checkr provides a streamlined drug testing solution, allowing businesses to manage scheduling, ordering, and results in one centralized platform. With customizable testing packages and options for both clinic-based and onsite testing, Checkr ensures compliance and efficiency. Their user-friendly workflow enhances the candidate experience, reducing drop-off and simplifying the entire process.
Why Choose DISA?
DISA Global Solutions stands out among drug testing providers with its single-source, comprehensive approach, making it easy for businesses to manage all aspects of employee screening under one roof. From initial tests to random testing, background screening to occupational health needs, DISA provides a seamless solution that covers every aspect of a company’s employee screening needs. What sets DISA apart is the ability to integrate additional services, such as background screening, occupational health, and international capabilities, creating a customizable platform tailored to businesses of all sizes. This flexibility ensures that whether you're a small business or a multinational corporation, DISA can meet your unique requirements while maintaining high standards of service and compliance.
DISA’s dedication to cutting-edge technology and strict adherence to compliance regulations ensures that clients are always ahead of industry trends. By partnering with DISA, businesses gain more than just a drug testing provider—they invest in a full-service solution that prioritizes safety, compliance, and operational efficiency. This expertise, combined with an adaptable approach and commitment to client needs, makes DISA the top choice for businesses seeking a reliable and effective drug testing provider.
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About DISA Global Solutions
Founded in 1986, DISA is the industry-leading provider of employee screening and compliance services. Headquartered in Houston, with more than 35 offices throughout North America and Europe, DISA’s comprehensive scope of services includes background screening, drug and alcohol testing, DOT & HR compliance, occupational health services, and I-9/ E-Verify. DISA assists employers in making informed staffing decisions while building a culture of safety in their workplace.