Patrice Kelly, Director of ODAPC, discussed the importance of adequately documenting drug test refusals during a recent presentation. Often, the collection sites don’t provide an extensive description of the reasoning behind the refusal, leaving Designated Employer Representatives (DERs) with very little information to make an accurate determination. By following DOT guidelines, expert advice, and best practices when documenting refusals, DERs will obtain a more thorough explanation helping to solidify the most accurate determination for a refusal ruling.